Frequently Asked Questions
  • System Requirements:
    Q-1: What software and hardware do I have to purchase to support FastSurvey?
    Ans : Since FastSurvey is an internet survey solution, you don't need to purchase any additional hardware or software. All you need is a web browser and your computer connected to the internet. Additionally if your responder wish to respond with iPhone or iPad, they can do so using our FastSurvey iOS app.
  • Training and Support:
    Q-1: If I need technical assistance, is there someone I can contact for help?
    Ans : Yes. You can reach FastSurvey customer support by calling at +1 (678) 825 8886 or sending an email to support@iglobeapps.com
    Q-2: What kind of training do I need to use FastSurvey?
    Ans : With FastSurvey, a single training session of less than an hour is all that is required. However, most customers are so comfortable with the intuitive interface that they skip the training and begin using FastSurvey on their own.
  • Pricing:
    Q-1: What is the activation fee for FastSurvey?
    Ans: There is no activation fee.